| Customization: | Available |
|---|---|
| Conditions of Use: |
Land Use |
| Usage: | Emergency Crew, Standby Unit, Common Units |
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Audited Supplier Audited by an independent third-party inspection agency
1. Pre-sales service: to provide customers with professional consulting, according to customers' power needs (such as load size, use scenario, backup or common use, etc.), recommend the appropriate diesel generator set model, configuration and power, and provide detailed technical data and solutions. According to the specific requirements of customers, to provide personalized customized services, including the appearance of the unit, size, special functions and other aspects of customization.
2. In-sale service: In accordance with the time and place agreed in the contract, responsible for the transport and delivery of the diesel generator set, to ensure that the equipment is not damaged in the transport process. Arrange professional technical personnel to the customer's designated location for the installation and commissioning of the unit to ensure that the unit can operate normally and meet the technical indicators. Provide operation training for customers, so that customers' operators are familiar with the basic structure of the unit, working principle, operation method, daily maintenance and simple troubleshooting knowledge.
3.After-sales service: establish a 24-hour response mechanism, after receiving customer fault repair, quickly respond and arrange technical personnel to arrive at the scene for maintenance, and timely solve the failure in the operation of the unit. Regular inspection and maintenance of the customer's diesel generator set including changing the oil, filter, check the electrical system, adjust the engine parameters, etc., to ensure that the unit is in good running condition. A sufficient stock of original parts ensures that replacement parts can be provided in a timely manner in case of equipment failure, reducing downtime. Provide customers with unit upgrade services, including software upgrade, hardware upgrade, etc., to improve the performance and reliability of the unit. At the end of the unit's service cycle, we can provide equipment recycling and disposal services according to customer needs to help customers properly dispose of old equipment.
Different diesel generator set suppliers may provide different service contents and service levels according to their own capabilities and customer needs. When selecting suppliers, customers should fully understand the content and quality of their services and after-sales services to ensure the normal operation and use of equipment.
Q1.What is your MOQ of this item?
5 gasoline generators or 1 diesel generator
Q2.What is the lead time?
Gasoline generator 15 working days, diesel generator 30 working days
Q3.Is it all right to make customer's own brand name?
We can be your OEM manufacture with your authorization of brand.
Q4.Where is your Loading Port?
Shanghai or others.
Q5.What are your payment terms?
30% TT as deposit,70% TT before Shipment.
Q6.What is your company's available production capacity?
Diesel generators 50 per month, gasoline generators 5,000 per month
Q7.What's the warranty time of diesel generators?
12 months or 1000 working hours, whichever comes first.
Why choose Jiwei to buy a generator set:
First, environmental protection and fuel saving: The advantages of gasoline generator include: optimized performance, flexible control, reduce NOx emission, high precision control, low vibration, low noise, low maintenance cost;
Second,delivery Guarantee: 1.fast delivery time: 1-5 days after receiving the deposit, except for special models; 2.Jiwei Company has been established for 20 years, with rich pre-sales and after -sales service capabilities, strong supply capabilities, stable supplier resources and rich logistics resources;
Third, strict quality inspection and testing procedures: 1.each generator set has to go through a comprehensive test program, including 50% load, 75% load, 100% load, 110% load and all control and alarm, safety shutdown function inspection and certification.
Fourth, service guarantee 1.provide free technical support, drawing design; 2.warranty time :2 years or 2000 hours to the first arrival (delivery starts to calculate the time); 3.service response time: within 30 minutes (telephone response); 4.spare parts supply: common repair, maintenance spare parts supply (shipped in China); 5.warranty address: global warranty;
Fifth,customized Services: can be more customized products and LOGO according to your needs;
Sixth,confidentiality we can sign quality assurance and confidentiality agreements with you, so that our cooperation is more stable;
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